Frequently Asked Questions

Find your answers below
  1. Overview
  2. Updates Coronavirus
  3. My order
  4. Delivery
  5. Payments

    When will I be charged for my order?

    You will be charged immediately upon placing your order on our website.

    What payment options do we offer?

    We offer you the following secure payment options:

    · PayPal
    · Visa
    · Mastercard
    · American Express
    · Maestro
    · Apple Pay

    Is my payment secure?

    Shopify is our ecommerce platform of choice at DutchGrown and we do not work with any other software. Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify.

    Every transaction takes place in a fully secured environment using SSL connection protocols and high-grade AES-256bit encryption.

    ​Our website as well as our payment providers' websites are secure (https) and encrypted. This ensures that any (payment) information you exchange is hidden from prying eyes. If you have any questions regarding payments, please do not hesitate to contact us.

  6. Returns
  7. Growing Flower Bulbs
  8. Warranty & Quality

When will I be charged for my order?

You will be charged immediately upon placing your order on our website.

What payment options do we offer?

We offer you the following secure payment options:

· PayPal
· Visa
· Mastercard
· American Express
· Maestro
· Apple Pay

Is my payment secure?

Shopify is our ecommerce platform of choice at DutchGrown and we do not work with any other software. Shopify is certified Level 1 PCI DSS compliant. This compliance extends by default to all stores powered by Shopify.

Every transaction takes place in a fully secured environment using SSL connection protocols and high-grade AES-256bit encryption.

​Our website as well as our payment providers' websites are secure (https) and encrypted. This ensures that any (payment) information you exchange is hidden from prying eyes. If you have any questions regarding payments, please do not hesitate to contact us.

If you are not able to find your answer to your question, contact us here